We like to take pride in the fact that your satisfaction to our commitment
in quality is assured. BUT we didnt realize we were THIS good! We have very
few who have written to ask any questions so we must be doing better than we
thought. If you have a question, don't hesitate to ask. We will post the
question and the answer here (you will remain annonymous) for others who
may have the same question to read.
Thank you, Wholesale Gift Items
If you need more help press the image.
Q: When I write for a catalog what do you do with my e-mail address?
A: Absolutely NOTHING. And we take pride in that fact. The ONLY one who has your e-mail address is Aspeciality - Gifts Galore. The ONLY time we would use it is if we needed to contact you in regards to an order.
Q: I was trying to find an item online that was in your catalog and cannot locate it. Is there someplace else to look.
A: Not often but sometimes, a popular product may become unavailable while we are waiting for another order to come in. You can check our out-of-stock text and if the item is not available we will be happy to let you know when it comes in.
Q: When I access your site I receive a pop up window. When I shut the window and go to another page, I get another pop-up. Is there any way to shut this off.
A: Right now our site is hosted by Tripod, in exchange they are allowed to post advertising. The advertising comes in the form of a pop-up window. To keep the window from popping up, MINIMIZE not CLOSE the pop-up window. This will prevent a new pop-up window from appearing.
Q: When I use the 'View Savings' link I receive a message telling me that the item is not in the product base.
A: If you receive this or a similar message it means that the item is either no longer available, on back order, or has not been added to the datebase. Contact me and I will help you from there.
Q: When I use the 'View Savings' link I do not see an instant savings.
A: If you do not see a lower price when you select the 'View Savings' link, the item is offered as is.
Q: When I order online the freight rate doesn't change, why is this?
A: We want you take advantage of our secure server and to order online. Therefore we have established a 'flat rate' system. Which means that your shipping rate is the same no matter how much you purchase. If it costs more, we pay it!
Q: What are your products made of?
A: We're glad someone finally asked. We want you to have the very best in product merchandise. You can see the product makeup here
Q: How do I qualify as a retailer?
A: No longer does ANYONE have to qualify at "Wholesale Gift Items" everyone gets low wholesale prices and there is FREE SHIPPING on orders over $100.00
Q: How can I find out more on an item description?
A: You can get a COMPLETE description of items i.e. size, weight, color, etc. by going to Item Descriptions
If you still need help and haven't found the answer write me so I can answer your question and post it here for others to read.
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